Support

Help with lessons, reviews, purchases, account access, privacy or deletion.

Email: support@microcoach.site · We aim to reply within two business days

Before you write

A purchase didn't unlock

Open Profile → Restore Purchases first; this resolves most cases. If it doesn't, tell us your platform, app version and roughly when you purchased.

Managing or cancelling a subscription

Apple and Google handle payment methods, cancellations and refunds. Use Profile → Manage Subscription, or your store account settings directly. We cannot cancel or refund on your behalf.

You've run out of lessons today

The free plan includes a daily allowance of new lessons. Reviewing lessons you already have is always unlimited. The allowance resets each day.

A lesson looks wrong

Generated lessons can contain errors — that is why every lesson shows a confidence score and its sources. Use Report content on the lesson so we can see exactly what was produced.

Deleting your account

See deleting your account.

Writing to us

Email support@microcoach.site. Please include your platform (iOS or Android), the app version from Profile, and what you expected to happen.

Never send these Do not include passwords, store receipts, payment-card details, access tokens or private keys. We will never ask you for them.